Delete Your Account

Request permanent deletion of your Falmatic account and all associated data

Warning: This action is irreversible

Once your account is deleted, the following data will be permanently removed:

  • • Your user profile and account information
  • • All your fortune reading history
  • • Your birth information and preferences
  • • Chat history and conversations
  • • Any uploaded coffee cup images
  • • Subscription and payment history

Before you delete your account

  • • If you have an active subscription, it will be automatically cancelled
  • • You will lose access to all your past fortune readings
  • • You can create a new account later, but your data cannot be recovered
  • • If you're having issues with the app, contact support first - we may be able to help

Enter the email address associated with your Falmatic account (Google or Apple sign-in email)

Data Retention Policy

  • • Your deletion request will be processed within 30 days
  • • Some data may be retained for legal compliance (up to 90 days)
  • • Transaction records may be retained as required by law
  • • You will receive email confirmation once deletion is complete

Having issues? Contact us at support@tribe.az

We're here to help and may be able to resolve your concerns without account deletion.