Terms & Conditions
Last Updated: January 13, 2025
Welcome to Unconfuse Me! These Terms and Conditions ("Terms") govern your use of the Unconfuse Me mobile application ("App," "Service," or "we"). By downloading, installing, or using our App, you agree to be bound by these Terms.
Not a Substitute for Professional Help
Unconfuse Me is a personal reflection and mental clarity tool. It is NOT a replacement for professional mental health services, therapy, or medical advice. If you are experiencing a mental health crisis, please contact a qualified professional or emergency services.
1. Acceptance of Terms
By accessing or using Unconfuse Me, you confirm that:
- You are at least 16 years of age
- You have read, understood, and agree to these Terms
- You have read and agree to our Privacy Policy
- You have the legal capacity to enter into this agreement
If you do not agree to these Terms, please do not use our App.
2. Description of Service
Unconfuse Me provides:
- Guided Reflection: AI-powered sessions to help you organize and clarify your thoughts
- Interactive Conversations: Thoughtful dialogue to help you work through confusion
- Progress Tracking: History of your clarity sessions and personal insights
- Personalized Experience: Customized guidance based on your preferences
3. User Accounts
3.1 Account Creation
You may sign in using Google or Apple authentication, or continue as a guest. When creating an account, you agree to:
- Provide accurate and complete information
- Keep your account credentials secure
- Notify us immediately of any unauthorized access
- Be responsible for all activities under your account
3.2 Account Termination
We reserve the right to suspend or terminate your account if you:
- Violate these Terms
- Engage in fraudulent or illegal activities
- Abuse or misuse the Service
- Harass other users or our staff
4. User Content
4.1 Your Session Content
When you use Unconfuse Me:
- You retain ownership of your thoughts and reflections
- You grant us a license to process your content for providing the service
- Your session content is kept private and confidential
- Content may be stored to provide session continuity
4.2 Prohibited Content
You agree not to use the service to:
- Engage in illegal activities or promote harm
- Harass, threaten, or abuse others
- Attempt to extract or misuse the AI system
- Violate any applicable laws or regulations
5. Subscriptions and Payments
5.1 Premium Features
Some features may require a paid subscription. By subscribing, you agree to:
- Pay all applicable fees
- Automatic renewal unless cancelled
- Pricing and terms displayed at purchase
5.2 Refunds
Refunds are handled according to the policies of the App Store (Apple) or Google Play Store where you made your purchase. Please contact the respective store for refund requests.
5.3 Free Features and Advertising
Free features are supported by advertisements. By using free features, you agree to view advertisements displayed through Google AdMob.
6. Intellectual Property
6.1 Our Property
All content, features, and functionality of the App are owned by Unconfuse Me and protected by intellectual property laws, including:
- App design and user interface
- Logos, trademarks, and branding
- AI models and algorithms
- Written content and graphics
6.2 Limited License
We grant you a limited, non-exclusive, non-transferable license to use the App for personal, non-commercial purposes.
7. Disclaimer of Warranties
Important Notice
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:
- Accuracy or completeness of guidance provided
- Uninterrupted or error-free service
- Fitness for a particular purpose
- Non-infringement
Mental Health Disclaimer
Unconfuse Me is a personal reflection tool. The AI-generated guidance:
- Is NOT professional mental health advice
- Is NOT a substitute for therapy or counseling
- Should NOT be used for diagnosing mental health conditions
- Is NOT intended for crisis situations
If you are in crisis, please contact a mental health professional or emergency services immediately.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
- Our total liability shall not exceed the amount you paid for the Service in the past 12 months
- We are not responsible for any decisions made based on app guidance
- We are not liable for third-party services or content
9. Indemnification
You agree to indemnify and hold harmless Unconfuse Me, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:
- Your use of the App
- Your violation of these Terms
- Your violation of any third-party rights
- Content you share during sessions
10. Third-Party Services
Our App integrates with third-party services including:
- Google Services: Authentication, AI services, Analytics, and Advertising (AdMob)
- Apple Services: Sign in with Apple
- Supabase: Backend services and authentication
- RevenueCat: Subscription management
Your use of these services is subject to their respective terms and privacy policies.
11. Modifications to Service
We reserve the right to:
- Modify or discontinue features at any time
- Update pricing for premium features
- Change these Terms with notice to users
12. Governing Law
These Terms shall be governed by and construed in accordance with applicable laws. Any disputes shall be resolved through binding arbitration or in courts of competent jurisdiction.
13. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
14. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Unconfuse Me regarding the use of our App.
15. Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
16. Contact Information
If you have any questions about these Terms, please contact us:
Email: support@tribe.az
App: Unconfuse Me - Mental Clarity
Developer: tribe.az
By using Unconfuse Me, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.